Reference

How We Handle Your Account Information

We collect the information needed to run your account, process your bKash, Nagad and Rocket deposits, and keep your wallet secure. This policy explains what we collect, why we need it, and how you can request changes or deletion.

Account securityWallet activityData requestsCookie settingsContact privacy team
Explore the Lobby Read FAQ
1030 bd How We Handle Your Account Information
PRIVACY CONTACT

How to Reach Our Privacy Team

If you want to request your data, correct account details, ask about cookie settings or delete your information, our privacy support channels are open to Bangladesh account holders. Choose the path that works for your question and we will respond with the steps or the data export you need.

Live Chat Open the chat widget on any page and ask to speak with the privacy team. We will verify your account and walk you through data requests, correction steps or deletion timelines in real time.
Email Support Send your privacy request to our support email with your registered mobile number. We will reply with instructions for identity verification and the information you requested within a few business days.
Account Settings Log into your account and open the privacy section under settings to download your transaction history, update consent preferences or request account deletion directly from the dashboard.
DATA HANDLING

How We Protect Your Information

We built our platform around secure account access, encrypted payment processing for bKash, Nagad and Rocket deposits, and controlled data sharing. These are the practices we follow to keep your personal information protected and give you control over what we collect.

Encryption & Storage

Your password, payment details and wallet activity are encrypted during transmission and stored on secure servers. We use industry-standard SSL protection so your bKash, Nagad or Rocket transactions stay private between you and the processor.

Cookie Management

We use cookies to keep you logged in, remember your language preference and detect unusual login patterns. You can clear cookies through your browser settings, but logging out and back in may be required after each session.

Data Retention

We keep your account data and transaction records as long as your account is active. After deletion, we retain financial logs for the period required by local regulations, then permanently remove your personal information from our systems.

Third-Party Sharing

We share your payment details with bKash, Nagad and Rocket to process deposits, and with verification providers to confirm your identity. We do not share your betting history or game activity with marketing partners or unrelated third parties.

Privacy Policy Questions

We collect your mobile number, payment details for bKash, Nagad or Rocket, device information, betting history and game activity. This data helps us verify deposits, process withdrawals and keep your account secure from unauthorised access.

Yes. Contact our privacy team through live chat or email support with your registered mobile number. We will verify your identity and send you a copy of your account data, transaction log and consent settings within a few business days.

Log into your account and open the privacy section under settings, or contact our support team directly. We will close your account and delete your personal information, keeping only financial records required by local regulations for the legal retention period.

No. We share payment details with bKash, Nagad and Rocket to process deposits, and with verification providers for identity checks. We do not share your betting history, game activity or personal information with marketing partners or unrelated third parties.

We use cookies to keep you logged in across sessions, remember your language preference and detect unusual login patterns for security. You can clear cookies through your browser settings, but you may need to log in again after clearing them.

We retain your account data as long as your account is active. After deletion, we keep financial logs for the period required by local regulations in Bangladesh, then permanently remove your personal information from our systems.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoFAQInfobKash PayZone

Related pages

1030 bd Bangladesh Cricket Stats Hub bKash PayZone FAQ bKash TopUpNow